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FAQs

Which credit cards and other forms of payment do you accept?

We accept Visa, MasterCard, American Express and Discover Credit Cards. Only Visa and Master Card Debit Cards are accepted. We also accept business checks, money orders and wire transfers.

What does guaranteed low price actually mean?

We never say we have the guaranteed lowest prices because everyone says that! Our customers tell us we have really great prices! We discount all our items and offer our products well below actual MSR retail. By working with very small margins we are able offer the best products we know of at the best prices we can give you.

Can I have an order shipped to my P.O. Box?

No. The vast majority of our merchandise ships UPS or FedEX, and a valid street address is needed to ensure proper delivery.

Can I ship my order to a different address? Yes!

When you place your order and come to the Check Out screen, be sure to complete all requested information on the form. There is a section for both a 'bill to' and 'ship to' address designed for this very purpose. Remember to use a street address, not a Post Office Box, for any shipping address.

We operate schools outside continental USA, will you accept our order?

There's a good chance we can. However, we will need to discuss your specific requirements with our manufacturer(s) to determine if it is possible. Let us assure you, we'll do our very best to accommodate your needs.

Can I have the order Shipped to my home? Yes!

However, if you can have it shipped to a commercial address it can usually saves you money. Freight carriers often have an upcharge to residential areas.

Why Must I Note Damage on the Bill Of Lading?

This is so important! If you sign the bill of lading the driver gives you, without noting any damage or shortage, or marking possible damage, you are waving your rights to a replacement, refund, or damage claim. The shipping companies will not process claims for damage when the receiver signs off without noting damage so you are waiving your rights to any damage claim and the freight carrier will not pay.

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